Name: Awesome
Item: ClearDesk Review: Is This Platform an Authentic Outsourcing Option?
Rating: 8.5
Author: admin

ClearDesk promises you a “perfect match” when submitting your requirements for a virtual assistant. Each worker is said to be fully screened, trained, and onboarded with a college education.

The platform even promises that you’ll receive specialized assistance for your industry when you need a VA. Can they deliver on all these promises?

Features

Features Offered by ClearDesk

ClearDesk specializes in e-commerce management, customer service, sales, marketing, real estate, and administrative help.

It’s one of the few platforms that deliver legal assistants for businesses that need this support.

Project management help is available in three different languages: English, Spanish, or French.

Any time zone is open for those who need 24/7 support from their virtual assistant.

Cost

Prices to Expect with ClearDesk

Only three pricing plans are available for those looking at ClearDesk as an option for their VA needs. Here’s a closer look at each choice.

Basic. For $1,000 per month, a part-time virtual assistant is available to work on your schedule for 60 hours. An HR and account manager is included with this investment.
Starter. At $1,500 per month, you’ll get 90 hours with the same key features as the basic plan.
Performance. You’ll pay $2,500 per month for a full-time dedicated VA.

Any overages that occur from your preferred plan get charged at $20 per hour.

Advantages vs Disadvantages

Pros and Cons of Using ClearDesk

As with any virtual assistant platform, you’ll find a few advantages and disadvantages to consider when working with this group.

Advantages

1. A seven-day free trial is available for new customers without any other charges or fixed contracts.
2. The agency doesn’t let businesses or individuals roll over their unused hours at the end of the month.
3. Some services are not available on this platform. You must use Slack, phone calls, or video calls to communicate unless other tools are available.
4. The VAs through this platform are highly competent and easy to converse with when training them on their duties.Most of the services that a VA completes on ClearDesk are meant for professional tasks. Personal needs aren’t part of the overall equation.

Disadvantages

1. The only way to start working with ClearDesk is to reach out first to leave your contact information. Although it says that you’ll be contacted in minutes, that timing isn’t always met.
2. The agency doesn’t let businesses or individuals roll over their unused hours at the end of the month.
3. Some services are not available on this platform. You must use Slack, phone calls, or video calls to communicate unless other tools are available.
4. Most of the services that a VA completes on ClearDesk are meant for professional tasks. Personal needs aren’t part of the overall equation.

Final Verdict

Is ClearDesk Worth Its Advertised Price?

Many businesses have come away with a positive experience from ClearDesk. The issue to consider for many is the overall cost of this investment. Pricing for VAs here is significantly higher than other platforms that receive similar quality ratings.

You could be paying twice as much for the same deliveries when using this service.

If you know what you need in a virtual assistant, it helps to communicate this information to ClearDesk before starting. Being proactive helps the efficiency of this investment. Otherwise, you’ll end up with wasted time and money.

8.7Expert Score

Awesome

ClearDesk Score

Overall Rating

8.7

Quality of Work

8.8

Communication

8.4

Value

8.7