Bottleneck calls their people “distance assistants” to stand out in the VA marketplace. They source administrative and executive assistants who provide remote work.
Does giving their people a different title help them deliver better services?
What Are the Key Features of Bottleneck?
Price of Using Bottleneck’s Services
Bottleneck charges a one-time, non-refundable sourcing fee of $500 that becomes payable when you proceed with an interview.
You can select from a part-time or a full-time subscription.
The part-time tier includes 80 hours of VA work with 12 ISP hours for $1,440 per month. You can double that support by paying $2,240 monthly.
You must pay for the full-time tier to receive a dedicated distance assistant with this platform.
Advantages vs Disadvantages
Pros and Cons of Using Bottleneck
Bottleneck started in 2006 when Jaime Jay founded the agency to deliver talented virtual assistants privately or informally. After finding success in this sector, the decision was made to expand the service offerings to various industries.
Before signing up to receive VA services from Bottleneck, here are some of this platform’s pros and cons to review.
- 1. The integrated services program (ISP) provides specialized VA services that include graphic design, website management, and A/V production.
- 2. No hidden fees or charges are part of the transaction. You’ll always know how much you’re expected to pay with the platform’s cost structure.
- 3. It’s one of the few options out there with CRM management and WordPress assistance available in the published list of services.
- 4. . Once you hire a distance assistant through Bottleneck, you’ll pay them directly. That makes it easier to manage the relationship while avoiding additional costs or fees.
- 1. If you choose the part-time plan, you’ll pay more than the minimum wage in most American communities in 2021.
- 2. There is no way to get around the sourcing fee on Bottleneck, which is not a cost you’d need to pay on other platforms.
- 3. If you don’t need the ISP services, the team-based approach offered by Bottleneck ends up costing more than what you need from the VA.
Should I Be Using Bottleneck Today?
The primary feature that sets Bottleneck apart from other virtual assistant organizations is its vetting process. They work hard to minimize the risks for the VAs and clients who need help.
You can find stories of people not getting paid or having work not delivered. The issue here is that Bottleneck doesn’t guarantee results, choosing to rely on their structures instead.
For those who need high-level outsourcing support, Bottleneck offers some intriguing options. If you’re looking for a basic service that stays affordable, another platform is likely better to use.